About Departer – The German Headhunter:

About Departer – The German Headhunter:

As an internationally oriented German HR consultancy for the recruitment of multinational professionals, Departer possesses a long-standing expertise in the core markets of Germany, Greater China, the Middle East, and Australia. Through our regionally established offices in Dubai, Brisbane, and Hamburg, we are valued as a reliable recruitment partner by numerous companies.

Guided by German leadership, our client is a consultancy with the highest level of customer-service. As a rapidly expanding enterprise, our client provides opportunities for professional advancement and personal growth as the company's ambitious aspiration is asserting dominance as the preeminent market leader within the GCC region and beyond. For a significant international growth, our client is seeking an "Head of International Expansion (m/f/d". This senior leadership role will be instrumental in shaping and executing an international growth strategy to succeed in markets around the world.

Your duties and responsibilities will include:  

• Lead international expansion projects
• Develop project plans, including timelines, budgets, and resource requirements, and ensure they are communicated to all stakeholders
• Lead project kick-off meetings to establish project objectives, scope, and expectations
• Develop and maintain project documentation, including project charters, project plans, status reports, and change requests
• Manage project budgets and timelines
• Identify and manage project risks, ensuring that risks are appropriately mitigated
• Facilitate project team meetings, ensuring that project progress is communicated and issues are addressed in a timely manner
• Ensure that projects are completed on time and within budget
• Coordinate with internal teams and management to ensure successful project delivery
• Provide regular project status updates to the management team
  
• Establish partnerships with key service providers to enhance customer experience 
• Align departmental strategies with the overall business strategy and share them with the team
• Execute strategies to address high-priority operational issues and drive results
• Monitor market developments, political environments, and legal changes to stay informed and identify strategic opportunities
• Reporting to CEO

To be successful in this role you should have the following skills and experiences:

• A Bachelor’s degree in Business Administration, or a related field is required
• At least 8 years of work experience in a similar role in an international company
• Experience working in the Middle East is advantageous
• Excellent oral and written English communication skills are mandatory, German language skills are advantageous
• Strong analytical and financial modeling skills
• Strong cultural understanding and the ability to work effectively in a multicultural environment
• Excellent client relationship management skills, with the ability to build and maintain strong relationships with clients and colleagues
• Strong people management skills with focus on work in intercultural teams
• Hands-on personality with the ability to multi-task and to deliver at a high-paced working environment

About Departer – The German Headhunter:

As an internationally oriented German HR consultancy for the recruitment of multinational professionals, Departer possesses a long-standing expertise in the core markets of Germany, Greater China, the Middle East, and Australia. Through our regionally established offices in Dubai, Brisbane, and Hamburg, we are valued as a reliable recruitment partner by numerous companies.

Our client, a Dubai-based consultancy with German Management, is seeking an experienced Head of Operations (m/f/d) contributing to the organization's growth. The future position holder (m/f/d) will play a pivotal role in ensuring the smooth and efficient operation in a dynamic work environment, overseeing all operational aspects of the company, including customer management, resource allocation, financial management, and process improvement. The Head of Operations (m/f/d) will be a key leader within the organization, responsible for spearheading various critical functions that drive the company's growth and success.

Your duties and responsibilities will include:  

• Providing leadership to the Operations team, encompassing management, support, and team development to ensure the seamless execution of daily operations
• Overseeing daily operations business while identifying opportunities for the implementation of new policies and procedures aimed at process enhancement
• Serving as an intermediary between the company and government authorities
• Maximizing the utilization of the current CRM system and proactively exploring emerging technologies to enhance the organization's efficiency and customer-centric approach
• Handling intricate cases and escalations, offering diverse perspectives to address challenges effectively
• Acting as the primary point of contact between the operations department, department heads from other divisions, and senior management
• Timely forecasting staffing requirements and collaborating with the HR department to address them
• Monitoring and managing operational expenses to optimize cost-effectiveness and identify potential cost-saving initiatives
• Actively advocating and participating in internal audits to elevate operational service standards
• Compiling and presenting regular reports to senior management, detailing key operational metrics, performance indicators, prevailing trends, and predictive future outcomes
• Reporting to CEO

To be successful in this role you should have the following skills and experiences:

• Bachelor’s degree in Business Administration, or related field
• At least 10 years of experience working in a similar role, preferably in a consulting or professional services firm
• Working experience in the Middle East is a must
• Financial acumen and budget management experience
• Strong leadership and team management skills combined with exceptional project management and organizational abilities
• Personality that demonstrates cultural understanding, sensitivity, and inclusivity
• Effective communication and interpersonal skills combined with excellent analytical and problem-solving skills
• Ability to work collaboratively in a fast-paced work environment
• Capacity to effectively manage tasks and thrive in high-pressure situations

About Departer – The German Headhunter:

As an internationally oriented German Human Resource consultancy for the recruitment of multinational professionals, Departer possesses a long-standing expertise in the core markets of Germany, the Middle East and APAC. Through our regionally established offices in Dubai, Brisbane, Oldenburg and Hamburg, we are valued as a reliable recruitment partner by numerous companies.

Our European client is a global market leader and producer of complex packaging systems and machinery. Continuously driving product as well as manufacturing innovation along with global connectivity and a unique team spirit have been the key success factor over the past decades. Due to the company’s growth and organizational change, we are exclusively searching for a Regional Sales Manager MEA (m/f/d). The primary responsibility of this position is to provide technical and commercial assistance to enhance the quality and quantity of sales within the region by identifying customer needs and providing tailored solutions.

Your duties and responsibilities will include:

• Identify and evaluate new business opportunities, market trends, and potential growth areas in the MEA region
• Collaborate cross-functionally with project management, technical department and controlling to ensure seamless customer experiences
• Uphold quality management standards to ensure excellence encompassing configurations, layout concepts, budget quotations, inquiries and materials
• Ensure that all information received is accurately and promptly, facilitating the preparation of suitable customer offers
• Foster robust relationships, open dialogue, and close contact with customers to gather and convey vital information
• Develop detailed project plans and coordinate order progress in collaboration with resources
• Disseminate technical and commercial information transparently and comprehensively to all relevant departments at the earliest opportunity
• Monitor competitor activities, market conditions, and industry trends to make informed decisions and adjustments to the sales strategy
• Accurately forecast sales and revenue projections for the MEA region, regularly reporting progress to senior management
• Ensure compliance with company policies, legal regulations, and industry standards in all sales activities

To be successful in this role you should have the following skills and experiences:

• University degree in Engineering would be advantageous
• Minimum of 8 years of experience in sales in the MEA region
• At least 5 years of experience in a similar role in the machinery industry 
• Excellent communication skills in written and verbal English, Italian language skills would be an added value
• Exceptional technical skills and in-depth knowledge of the machinery industry
• Excellent interpersonal skills with the ability to build relationships based on value and influence stakeholders at all levels
• Aptitude for working independently, problem-solving, acting proactively, and working well under pressure
• Solution-oriented, reliable personality with team working and networking skills
• Availability to travel at least 30% of the time across the Middle East and Africa