ABOUT DEPARTER - THE KNOW-WHO PEOPLE
Departer is a leading German Executive Search firm with over 20 years of experience in global leadership recruitment. We specialize in placing executives in medium-sized enterprises and private equity portfolio firms across DACH, MEAI, ASIA, and ANZ regions. With a deep understanding of the DACH economy, we facilitate successful placements within global management teams across corporate headquarters and entities abroad.
Our client is a distinguished solutions provider, renowned for delivering innovative, high-quality products and services across a diverse range of industries. With a solid foundation and headquarters in Germany, the Dubai office operates as an agile and highly collaborative team.
As the Head of Operations (m/f/d), you will be the cornerstone of the Dubai office's administrative and operational functions. You will lead a capable and motivated team, ensuring that all processes, from logistics to finance, administration, and order processing, run seamlessly. Your role will be integral to fostering a culture of efficiency and excellence, working in close partnership with the sales department and maintaining a robust line of communication with the headquarters in Germany.
Your duties and responsibilities will include:
- Oversee and streamline daily operations, ensuring all administrative functions are efficient and effective
- Manage and refine processes across logistics, finance, administration, and order processing to enhance productivity and performance
- Lead, mentor, and develop a dedicated team, promoting a collaborative, high-performance culture
- Closely collaborate with the sales department to align operational initiatives with sales strategies, driving overall business success
- Act as the primary conduit between the Dubai office and the German headquarters, facilitating smooth and effective communication
- Identify and implement industry best practices to drive operational excellence and continuous improvement
- Regularly evaluate operational performance, identifying opportunities for improvement and implementing corrective actions as needed
- Ensure all operations comply with local regulations and company policies, maintaining the highest standards of integrity and accountability
- Conduct monthly reporting directly to the CEO in the German HQ on current figures, data, developments, trends and facts
To be successful in this role you should have the following skills and experiences:
- Bachelor's degree in Business Administration, Operations Management, or a related field
- Demonstrated success in an operational management role, ideally within a small to mid-sized team environment
- Working experience in Middle East
- Strong understanding of logistics, finance, administration, and order processing
- Proven ability to lead and develop a team, fostering a positive and productive work environment
- Exceptional organizational and multitasking abilities, with a keen attention to detail
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions
- Excellent verbal and written communication skills in English; proficiency in German is an added advantage
- Ability to work effectively with cross-functional teams and stakeholders