ABOUT DEPARTER - THE KNOW-WHO PEOPLE

Departer is a leading German Executive Search firm with over 20 years of experience in global leadership recruitment. Operating worldwide, we specialize in placing executives in medium-sized enterprises and private equity portfolio firms. With a deep understanding of internationally active businesses, we facilitate successful placements within global management teams across corporate headquarters and entities abroad.

Our client is a globally recognized, family-run specialist for high-end cabin interiors in the business and private aviation segment, distinguished by exceptional craftsmanship and an uncompromising standard of quality. From its recently established UK operation, the company delivers aftermarket cabin services for European customers, ranging from refurbishment and refinishing of surfaces and furniture to the recovery of soft furnishings and the renewal of floor and panel elements. To strengthen its foothold in the Farnborough business aviation ecosystem, the company is building a new regional presence in the area. As there is currently no physical office at this location, the role is designed as a home-based position for candidates living in or near Farnborough. To support this ambition, we are seeking a dedicated Customer Relations & Sales Manager (m/f/d).

As Customer Relations & Sales Manager (m/f/d), you will act as the local face of the organization within the Farnborough business aviation community, working from home while maintaining a strong field presence through regular on-site engagement with clients and partners at the airport and across the surrounding ecosystem. You will combine hands-on customer proximity with commercial ownership, developing the regional market and, in a subsequent phase, building and leading a local team.

This is a rare opportunity to shape a newly created regional presence from the ground up, with a high degree of autonomy, direct influence on the growth of the business in one of the most active aviation hubs in the region, and the freedom to build lasting relationships in an exclusive niche of the industry.

Your duties and responsibilities will include:

• Represent the organization on the ground in the Farnborough area, maintaining close relationships with owners, operators, and service providers through frequent personal visits at the airport and across the local business aviation community
• Develop the regional customer network, identifying commercial opportunities directly with operators, MRO providers, and service centers
• Cultivate durable customer relationships with a consistent focus on high levels of satisfaction
• Act as a trusted advisor to clients, offering expert guidance on repair and refurbishment solutions tailored to their individual requirements
• Conduct cabin interior inspections, prepare detailed surveys, and issue commercial quotations
• Plan and steer cabin interior projects efficiently to ensure smooth and reliable execution
• Establish and progressively grow the local project team as the regional presence develops
• Assume responsibility, in a subsequent phase, for the technical oversight of local cabin interior specialists
• Act as the central point of contact for clients throughout the sales and delivery cycle

To be successful in this role, you should have the following skills and experiences:

• Completed technical training and/or a Bachelor's degree
• Practical experience with business and private aircraft cabin interiors
• Residence in the Farnborough area, or a clear willingness to relocate there, enabling frequent in-person interaction with clients and partners at the airport and within the regional aviation community
• Comfort working from a home-based setup with a pronounced field presence, including several on-site visits each week
• Background in operations or project management, ideally within the aviation or aerospace sector
• Strong communication and negotiation skills, combined with the ability to lead a small team and to solve problems pragmatically
• High level of motivation with a performance-oriented mindset and a genuinely hands-on approach
• Capacity to work autonomously and take initiative while remaining a strong team player
• Flexibility and willingness to travel frequently in support of international business development

Our client offers an attractive overall remuneration and benefits package reflecting your experience, flexible working arrangements, and a comprehensive range of company benefits. Personal and professional development is actively encouraged, and you will enjoy considerable freedom to bring your own ideas to life. Seize the opportunity to establish and grow a new regional presence and to play a decisive part in the future of a passionate, quality-driven organization.

ABOUT DEPARTER - THE KNOW-WHO PEOPLE

Departer is a leading German Executive Search firm with over 20 years of experience in global leadership recruitment. We specialize in placing executives in medium-sized enterprises and private equity portfolio firms across DACH, MEAI, ASIA, and ANZ regions. With a deep understanding of the DACH economy, we facilitate successful placements within global management teams across corporate headquarters and entities abroad.

Our client is an internationally operating industrial manufacturing company with a strong presence across global markets. The organization develops and produces highly engineered technical solutions for demanding industrial applications and is recognized for its commitment to engineering excellence, operational performance, and long-term customer partnerships.

As Managing Director China and Southeast Asia, you will hold full executive responsibility for the company's China operations, leading the business through its next phase of growth and transformation. Reporting directly to the global executive leadership team, you will define and execute the local business strategy, drive operational and commercial excellence, and lead a multidisciplinary organization while ensuring sustainable growth and profitability.

This is an outstanding opportunity to take on a highly visible executive leadership role within an internationally established industrial organization. The successful candidate will shape the future of the China business, lead an experienced local management team, and contribute directly to the company's long-term international growth strategy.

Your duties and responsibilities will include:

To be successful in this role, you should have the following skills and experiences:

ABOUT DEPARTER - THE KNOW-WHO PEOPLE

Departer is a leading German Executive Search firm with over 20 years of experience in global leadership recruitment. We specialize in placing executives in medium-sized enterprises and private equity portfolio firms across DACH, MEAI, ASIA, and ANZ regions. With a deep understanding of the DACH economy, we facilitate successful placements within global management teams across corporate headquarters and entities abroad.

Our client is a globally operating manufacturer of measurement, testing, and monitoring equipment for industrial applications. Known for its engineering expertise and commitment to quality, the company develops and manufactures innovative solutions that support customers across a wide range of industries worldwide.

To support the daily operations of our client's office, we are currently seeking a Personal Assistant (m/f/d). In this role, you will provide administrative and organizational support to the team, ensuring smooth day-to-day office operations while coordinating travel, managing schedules, preparing presentations and supporting a variety of business activities.

Your duties and responsibilities will include:

• Coordinate business travel arrangements, including flights, accommodation, airport transfers and visa applications where required
• Prepare, edit, and format professional PowerPoint presentations based on input from the management team
• Maintain and update Excel spreadsheets, tracking files, and reports, including data entry, basic formulas, pivot tables and simple macros
• Manage calendars by scheduling internal and external meetings, coordinating appointments, booking meeting rooms and sending invitations
• Provide day-to-day administrative support, including filing, scanning, printing, document preparation and office supply management
• Handle incoming telephone calls, emails, and general correspondence in a professional and timely manner
• Coordinate expense reports by collecting supporting documentation, reviewing completeness and preparing simple overviews in Excel
• Liaise with external service providers, including travel agencies, hotels, couriers, and office suppliers, ensuring bookings and deliveries are completed efficiently
• Support the wider team with general administrative tasks to ensure the efficient running of the office

To be successful in this role, you should have the following skills and experiences:

• Minimum of 5 years of experience in an administrative, office support, or personal assistant role
• Good working knowledge of Microsoft Office, particularly PowerPoint and Excel
• Excellent organizational skills with the ability to prioritize tasks and manage multiple responsibilities effectively
• Strong communication skills with a professional, service-oriented and proactive approach
• High level of accuracy, reliability and attention to detail
• Hands-on mindset with the flexibility to support different administrative tasks in a dynamic office environment
• Ability to handle confidential information with discretion and professionalism
• Fluency in English is mandatory; additional language skills are considered an advantage

ABOUT DEPARTER - THE KNOW-WHO PEOPLE

Departer is a leading German Executive Search firm with over 20 years of experience in global leadership recruitment. Operating worldwide, we specialize in placing executives in medium-sized enterprises and private equity portfolio firms. With a deep understanding of internationally active businesses, we facilitate successful placements within global management teams across corporate headquarters and entities abroad.

Our client is a globally recognized specialist for exclusive cabin interiors in the business and private aviation segment, distinguished by outstanding craftsmanship and uncompromising quality. From its location in Florida, the company serves the North American aftermarket and covers the entire spectrum of cabin modernization, from the restoration of individual furniture elements to comprehensive interior upgrades. To accelerate the expansion of its North American business, we are seeking a dedicated Sales Manager Business & VIP Aviation Interiors (m/f/d).

As Sales Manager (m/f/d), you will assume end-to-end responsibility for the commercial side of demanding cabin modernization projects and position yourself as a trusted advisor to a discerning clientele. In doing so, you will work hand in hand with the internal specialist functions and the international parent organization, combining commercial judgment with an appreciation for premium craftsmanship.

This is a unique opportunity to take on a highly visible commercial role within a globally established and growing organization. The role offers a high degree of autonomy, direct influence on the growth trajectory of the North American organization, and the opportunity to build lasting client relationships in one of the most exclusive niches of the aviation industry.

Your duties and responsibilities will include:

• Build and nurture sustainable relationships with owners and operators of business jets, aircraft management firms, brokers, and OEM as well as MRO partners throughout North America
• Generate new business through targeted market development, personal networks, client visits, and a strong presence within the industry
• Steer the full commercial cycle, from the first consultation and concept phase through offer preparation and contract conclusion to the structured handover into project execution
• Translate individual client wishes into convincing interior modernization concepts with a clear value proposition
• Create commercial offers, calculations, presentations, and supporting documentation for the acquisition process
• Conduct negotiations on pricing, scope, timelines, and contractual conditions with a consistent focus on sustainable profitability
• Remain the central point of contact for clients across the entire sales and delivery phase
• Coordinate closely with the Design, Engineering, Production, Procurement, and Program Management functions to secure smooth project delivery
• Ensure reliable pipeline and forecast quality in the CRM system and take an active share in reaching the annual growth targets
• Observe market trends and competitor movements in the business aviation aftermarket and derive commercial opportunities
• Represent the organization at relevant trade fairs, industry gatherings, and client events

To be successful in this role, you should have the following skills and experiences:

• University degree in Business Administration, Engineering, Aviation Management, or a comparable discipline
• Minimum of five years of demonstrable success in selling complex, high-value products or services, whether in a B2B or B2C context
• Professional background in business aviation, cabin completions, MRO, aerospace, the luxury segment, or a comparable premium manufacturing environment
• Proven strength in consultative selling and in negotiating with senior decision-makers
• Excellent communication, presentation, and relationship-building skills at executive level
• Pronounced client orientation combined with initiative, structure, and reliability
• Ability to balance several parallel priorities in a dynamic environment
• Willingness to travel regularly within North America

Our client offers an attractive overall remuneration and benefits package reflecting your experience, flexible working arrangements, and a comprehensive range of company benefits. Personal and professional development is actively encouraged, and you will enjoy considerable freedom to contribute your own ideas. Seize the opportunity to play a decisive part in shaping the future of a growing organization alongside a passionate and dedicated team.

Über Departer - The German Headhunter

Als international aufgestellte deutsche Personalberatungsgesellschaft für die Rekrutierung von Fach- und Führungskräften aller Nationalitäten, verfügt Departer über jahrelange Expertise in den Kernmärkten Deutschland, Greater China, Vereinigte Arabische Emirate und Australien. Mit unseren Büros in Hamburg, Oldenburg, Dubai und Brisbane stehen wir zahlreichen Unternehmen als anerkannter Partner zur Verfügung.

Unser Mandant ist ein international tätiges Unternehmen des Maschinen- und Anlagenbaus, das innovative technische Lösungen für unterschiedlichste Branchen entwickelt und produziert. Das Unternehmen zeichnet sich durch eine hohe Innovationskraft, nachhaltiges Wachstum und eine starke internationale Marktpräsenz aus. Im Zuge der strategischen Weiterentwicklung des internationalen Service- und After-Sales-Geschäfts suchen wir einen erfahrenen

Serviceleiter (m/w/d).

Ihre Aufgaben:

• In dieser verantwortungsvollen Schlüsselposition übernehmen Sie die Leitung der Serviceorganisation in Deutschland und führen das Serviceteam sowohl fachlich als auch disziplinarisch.
• Darüber hinaus entwickeln Sie das internationale Servicegeschäft innerhalb der Matrixorganisation strategisch weiter und gestalten zukunftsfähige Strukturen für einen nachhaltigen Unternehmenserfolg.
• Ein wesentlicher Schwerpunkt Ihrer Tätigkeit liegt im Aufbau und der Steuerung eines leistungsfähigen Netzwerks zertifizierter Servicepartner. Dabei etablieren Sie ein flächendeckendes Servicenetz mit klar definierten Qualitätsstandards, hoher Verfügbarkeit und kurzen Reaktionszeiten.
• Sie entwickeln Schulungs- und Zertifizierungskonzepte und stellen sicher, dass alle Servicepartner nach einheitlichen Standards arbeiten.
• Sie treiben die Digitalisierung und kontinuierliche Optimierung der Service- und Auftragsprozesse voran, um Effizienz, Geschwindigkeit und Kundenzufriedenheit nachhaltig zu steigern.
• Gleichzeitig verantworten Sie die Organisation und Koordination der Ersatzteilversorgung sowie der Lagerbestände in Deutschland und den internationalen Tochtergesellschaften.
• Sie unterstützen die internationalen Gesellschaften beim Aufbau ihrer Serviceorganisationen und entwickeln den Service konsequent als profitables Geschäftsfeld weiter. Hierzu gehören der Ausbau eines aktiven Servicevertriebs, die Weiterentwicklung des Ersatzteilgeschäfts, die Einführung neuer Servicekonzepte sowie der Ausbau des Webshops beziehungsweise B2B-Portals.
• Ebenso treiben Sie die Erweiterung des Serviceangebots im Bereich Steuerungs- und Automatisierungs-technik aktiv voran.
• Dabei berichten Sie direkt an das Management Board und leisten einen wesentlichen Beitrag zur Weiterentwicklung des internationalen Service- und After-Sales-Geschäfts.

Das bringen Sie mit:

• Sie verfügen über ein erfolgreich abgeschlossenes technisches oder betriebswirtschaftliches Studium oder eine vergleichbare Qualifikation und konnten bereits mehrere Jahre Führungserfahrung im technischen Service, After Sales oder Customer Support sammeln.
• Sie verstehen es, Mitarbeiter zu führen, Serviceorganisationen weiterzuentwickeln und Veränderungen erfolgreich umzusetzen.
• Sie überzeugen durch eine ausgeprägte Kunden- und Serviceorientierung, unternehmerisches Denken sowie eine hohe Vertriebsaffinität.
• Darüber hinaus bringen Sie Erfahrung in der Digitalisierung und Optimierung von Geschäftsprozessen mit und arbeiten strukturiert, lösungsorientiert und eigenverantwortlich.
• Sehr gute Deutsch- und Englischkenntnisse runden Ihr Profil ab.

ABOUT DEPARTER - THE KNOW-WHO PEOPLE

Departer is a leading German Executive Search firm with over 20 years of experience in global leadership recruitment. We specialize in placing executives in medium-sized enterprises and private equity portfolio firms across ANZ, MEAI, ASIA, and DACH regions. With a deep understanding of the DACH economy, we facilitate successful placements within global management teams across corporate headquarters and entities abroad.

Our client is a globally recognized manufacturer of premium industrial technologies and engineered solutions, supporting customers across a wide range of critical industries worldwide. With a long-standing reputation for quality, innovation, and operational excellence, the company has established a strong market presence and continues to invest in sustainable growth across Australia and New Zealand. 

As Managing Director ANZ (m/f/d), you will assume full commercial responsibility for the region and play a pivotal role in shaping its future development. Working closely with regional and global stakeholders, you will lead and further develop an established sales organization. This role requires a true hands-on leader with an entrepreneurial mindset, a playing manager who combines strategic vision with a strong willingness to lead from the front. Beyond managing the business, you will actively drive new market development, build and strengthen customer relationships, and personally communicate the company's value proposition to key clients. By leading through example, you will inspire and develop your sales team while identifying and capitalizing on new business opportunities. As the Head of a lean regional organization, you will thrive in an environment that demands both strategic leadership and operational involvement. This role offers a high degree of autonomy, strategic influence, and the opportunity to contribute to the long-term success of a globally respected organization.

Your duties and responsibilities will include:

• Develop and execute the sales strategy for Australia and New Zealand in alignment with global business objectives and growth ambitions
• Lead, coach, and further develop a high-performing sales organization while fostering a culture of collaboration, accountability, continuous improvement, and operational excellence
• Encourage, empower, and develop the team while supporting talent development and succession planning to ensure long-term organizational success
• Drive sustainable revenue growth and increase market share through strategic business development and a strong direct sales approach
• Maintain an active customer-facing presence and support key commercial activities through a hands-on leadership style and deep understanding of local market dynamics
• Promote a consultative and value-driven solution-selling approach, ensuring customers benefit from tailored and technically sound solutions
• Identify and capitalize on growth opportunities across key industries, including Food & Beverage, Petrochemical, Chemical, Pharmaceutical, Life Sciences, Energy, and other process industries
• Build and maintain long-term relationships with key accounts, consultants, EPCs, and strategic stakeholders across the region
• Contribute to regional and global strategic initiatives, supporting organizational development and long-term business expansion
• Lead complex commercial negotiations and effectively manage challenging situations to maintain strong and sustainable customer partnerships
• Ensure sales excellence through structured pipeline management, forecasting, budgeting, and performance monitoring
• Monitor market trends, customer requirements, and competitive developments to identify opportunities and maintain a strong market position
• Represent the company at customer meetings, industry events, and conferences throughout Australia and New Zealand
• Act as the key liaison to the headquarters and executive management, ensuring close collaboration with the global leadership team and the production hub to align regional growth initiatives with the company's long-term strategic objectives

To be successful in this role, you should have the following skills and experiences:

• Degree in Engineering, Business Administration, or a related discipline
• Proven track record in industrial B2B sales within process technologies, process equipment, flow control, thermal solutions, or related industries
• Extensive leadership experience with the ability to inspire, encourage, and develop high-performing sales organizations in a dynamic environment
• Strong strategic mindset combined with a hands-on and entrepreneurial approach
• Demonstrated success in driving business growth and increasing market penetration
• Deep understanding of local market dynamics and a passion for being actively involved in commercial activities and customer engagement
• Experience with solution selling and consultative sales approaches in complex technical environments
• Strong stakeholder management, negotiation, and conflict resolution capabilities
• Passion for developing people and building high-performing teams with a strong focus on long-term organizational success
• Experience serving customers in industries such as Food & Beverage, Petrochemical, Chemical, Pharmaceutical, Energy, or comparable process industries
• Excellent communication and presentation skills with the ability to engage with stakeholders at all organizational levels
• Willingness to travel regularly within Australia and New Zealand