Job Description

ABOUT DEPARTER - THE KNOW-WHO PEOPLE

Departer is a leading German Executive Search firm with over 20 years of experience in global leadership recruitment. We specialize in placing executives in medium-sized enterprises and private equity portfolio firms across DACH, MEAI, ASIA, and ANZ regions. With a deep understanding of the DACH economy, we facilitate successful placements within global management teams across corporate headquarters and entities abroad.

Our German-headquartered client is a globally recognized manufacturer of premium automotive solutions. With decades of expertise, the company stands for innovation, precision, and excellence in the high-performance automotive sector. Renowned for bespoke engineering and unique customer experiences, the company sets international standards in quality, exclusivity, and lifestyle.

As a Sales Representative, you will be responsible for advising and supporting customers in the premium automotive sector, from the initial inquiry through to contract completion and beyond. This role combines in-depth product knowledge with strong interpersonal skills and requires the ability to establish and maintain long-lasting client relationships. You will not only guide customers through a personalized purchase journey but also play an active role in after-sales, showroom presentation, and event participation. As part of a small, dynamic team, this position calls for a hands-on mindset, flexibility, and the willingness to contribute across different areas of the customer experience.

Your duties and responsibilities will include:

• Advise customers individually in the showroom and respond to inquiries from first contact to final contract
• Provide full-cycle customer care, including after-sales and service-related topics
• Guide customers toward purchase decisions through needs-based discussions and detailed product knowledge
• Maintain and expand relationships with clients in the premium segment
• Work closely with the Sales Manager and support showroom and event presentations
• Implement sales promotion initiatives in cooperation with the marketing and sales teams
• Ensure customer satisfaction through professional post-sales support and long-term relationship building
• Support colleagues across different functions, contributing actively to a collaborative team culture

To be successful in this role, you should have the following skills and experiences:

• Professional experience in the luxury segment, ideally automotive, tuning, or lifestyle; transferable experience from sectors such as real estate, watches, or other premium services is also welcome
• Strong client-facing skills with a confident presence, customer orientation, and sensitivity when dealing with a demanding clientele
• Hands-on mentality with a proactive and solution-oriented approach – eager to contribute beyond the desk and support team members when needed
• Team spirit, humility, and genuine enthusiasm for premium automotive products – a must in a small, close-knit team environment
• Communication skills in English are a must; German is an advantage
• A valid driver’s license is essential